Dell Laptop Battery plugged in, not charging?

Dell Laptop Battery plugged in, not charging?

Questions: "I plug in the Dell AC adapter and instead of charging the battery is say "plugged in, not charging." "

Solution: "This issue can be sometimes be fixed by installing the latest BIOS update for your specific Laptop model.
* Either the external power adapter is connected to the Laptop or the battery charge is at a minimum of 75%
* The Laptop is not connected to any dock, external monitor, hard drive, printer, etc.
* Enter the Laptop service tag number in the blank [press Enter]
* This will take you to the main support page for the Laptop model
* In the gray bar click, DRIVERS & DOWNLOADS
* Change Category to BIOS
* Download/Save the BIOS file to the Windows desktop
* Close/end task all unnecessary software applications (Browsers, Dell SupportAssist, Dell Update Application, Steam, Anti-virus, etc.)
* Find the saved BIOS file on the Windows desktop
* Right click the file and choose, "Run as administrator". Note, you do not need to "extract" the file. Just run it * Follow the prompted instructions. The Laptop will reboot on its own, do not force it"